Frequently Asked Questions

What is Fit-Tech?

Fit-Tech is a performance-driven fitness brand built for people who take their training seriously.

We design and curate products that help lifters train harder, progress further, and stay consistent for years, not just weeks.

Our range includes high-performance lifting accessories and training apparel designed to support real strength training. Every product we release is tested, refined, and selected because it meets the standards we expect from our own training.

Fit-Tech isn’t about hype or trends, it’s about tools that help you perform.

What makes Fit-Tech different from other fitnessbrands?

We focus on performance, durability and purpose.

Many brands release hundreds of products every year. We take the opposite approach.

We test products extensively, refine them over time, and only release products that we believe are genuinely useful for serious training.

That’s why our catalogue is focused and intentional. Every product exists for a reason.

When you use Fit-Tech, you're using equipment designed to help you train at your best.

What are Power Hooks?

Power Hooks are one of our flagship products and a favourite among serious lifters.

They are designed to remove grip as the limiting factor during heavy pulling movements, allowing you to fully train the muscles you’re targeting, like your back, lats and hamstrings.

They’re commonly used for exercises such as:

  • Deadlifts
  • Romanian deadlifts
  • Rows
  • Lat pulldowns
  • Shrugs
  • RDL's
  • Lunges
  • Split Squats

Power Hooks allow you to push heavier weights or more reps without your grip failing first.

What sizes do Power Hooks come in?

We offer two sizes to suit different hand and wrist sizes:

Standard (Men’s)

Designed for most lifters and heavier loading.

Small (Women’s / smaller wrists)

A smaller fit designed for comfort and control.

Both versions offer the same strength and performance, the difference is purely fit.

Are your products unisex?

Yes.

All Fit-Tech accessories are designed to be used by anyone serious about training.

Some products come in multiple sizes to ensure the best fit, but the performance and functionality remain the same.

How do you ensure product quality?

Every Fit-Tech product is tested extensively before release.

Many of our products originated from equipment used with personal training clients, where they were refined over time through real-world use.

Before any product becomes part of the Fit-Tech lineup it must meet three criteria:

  • It improves training performance
  • It can withstand long-term heavy use
  • It is something we would use ourselves

If a product doesn’t meet these standards, we don’t release it.

Do you offer refunds or replacements?

Yes.

We offer 30-day returns and replacements.

If your product arrives damaged or develops a fault, simply contact our support team with details of the issue. In some cases we may request a short video to help diagnose the problem quickly.

Once confirmed, we will organise a replacement or refund.

Refunds typically process within 3–5 working days depending on your bank.

Where do you ship to?

Fit-Tech ships worldwide.

We are a UK-based brand but we deliver to customers across the UK, US, Europe and internationally.

Shipping rates and delivery times are shown at checkout based on your location.

How long does shipping take?

Typical delivery times are:

UK: 3–7 working days

United States: 5–10 working days

International orders: 7–14 working days

Occasionally deliveries can take slightly longer depending on customs or local postal

services, but most orders arrive well within these timeframes.

Is it safe to order from your website?

Yes.

All payments are processed through secure third-party payment providers using

encrypted SSL technology.

This means your payment information is protected and never stored directly on our servers.

We also offer multiple payment options including secure card payments and PayPal.

Do you offer bundles?

Yes.

We offer training bundles that combine our most popular products for specific training goals.

Bundles are designed for lifters who want a complete setup for their training, whether that’s improving pulling strength, protecting joints, or maximising hypertrophy sessions.

I’m new to lifting, are these products still for me?

Absolutely.

While many experienced lifters use Fit-Tech equipment, our products can also help beginners train more effectively.

Accessories like lifting straps, hooks and sleeves help you maintain better grip, stability and joint support while you build strength.

They are tools to support your training, not shortcuts.

How can I contact Fit-Tech?

Our support team is always happy to help.

You can contact us via our Contact Page or by messaging us on social media:

Instagram: @fittechlondon

We aim to respond to all enquiries as quickly as possible.